Report a bug or tell us a Lawft feature you'd like to see added.

Encrypted Submission

On the next screen you can add a Loom, screen recording, or a screenshot. Prefer a form? Use the classic bug report form.

After you send it

Here's what to expect.

01

We'll confirm it's you

You'll get an email asking you to confirm your report. One click confirmation to submit your bug or idea.

02

Automatic email updates

You'll receive automatic updates by email as the support team works on your report.

03

Check back anytime

You can optionally check back here using the tracking number we email you, along with your email address, to check on progress.

Track a report

Check on the progress of your report.

You'll find your tracking number in the confirmation email you received. Enter it along with your email to check the status of your report anytime.

LLPMS-123In progress
Report received
Today, 9:14 AM
Identity confirmed
Today, 9:16 AM
In progress with the team
Now
Resolved & emailed to you
Pending

Security & privacy

We protect your data, at rest and in transit.

Every submission is protected both while it's moving and while it's stored, meeting the industry-leading security standards used by modern support platforms.

IN TRANSIT

Encrypted end to end

Your description, screenshots, and any recording travel over an encrypted HTTPS connection, so nothing can be read as it crosses the internet.

AT REST

Stored on encrypted disks

Your report is stored on encrypted disks. Any files you attach are sent straight to our developers and not retained on our servers.

ACCESS

Scoped to you alone

Each report has a private link, and opening one requires both its ID and the email it was filed under.